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Returns and Shipping

RETURN POLICY

REVOLUTION TEA is devoted to bringing you the best products. If you are not completely satisfied with a product for any reason, please contact us.

If we cannot make the REVOLUTION TEA product work for you, we will set up a return or exchange for the item. If you purchased an item from our website, please follow the steps below for a timely solution:

  1. Call our Customer Representative Team at 1-888-321-4738 or submit an email on our Contact Us page within 30 days of your original invoice date. You must include any unused and unopened (if applicable) product along with all original packaging and a record of packing slip or confirmation number from the original order (please retain a copy for your records).
  2. Return to:
    REVOLUTION TEA
    Attention: Customer Service
    5080 N 40TH St Suite 340
    Phoenix, AZ 85018
  3. For your protection and to ensure prompt delivery, we recommend that you ship most economical way possible.
  4. REVOLUTION TEA will process your refund to the original purchase method within 7-10 business days upon receipt of the returned item(s). Customers are responsible for return shipping charges, unless the return was a result of damage or Revolution Tea error.
  5. REVOLUTION TEA is not liable for packages lost during shipping.

SHIPPING POLICY

REVOLUTION TEA is devoted to bringing you the best products, with the convenience of shipping directly to your door. If you are looking to order from our website, please find shipping information below:

FedEx Shipping Methods Revolution Tea offers:

  • FedEx Smart Post
  • FedEx Home Delivery/Ground
  • FedEx 2nd Day Air
  • Standard Overnight

Undelivered / Missing / Rerouted Packages

  • Lost Packages: Please report lost/stolen packages to our Customer Service Representative Team, Contact Form or call us at 1-888-321-4738.
  • Refused Packages: If your package is refused or undeliverable, please double-check that your shipping address is correct.
  • Change of Address/Re-Route Package: If you need to change the delivery address of your package after it has shipped, please contact Customer Service at 1-888-321-4738. Please note that any change in address will delay the arrival of your package and an additional fee will be applied to re-route your order.
  • Click here to see FedEx options for re-routing options.

REVOLUTION TEA is not responsible for any fees, duties, taxes, or brokerage fees involved in the shipping or receiving of your package.